Your Questions, Answered

  • Synditrack is a platform designed to help entertainment professionals track syndicated airings and organize the information needed to better understand potential residuals and royalty-related payments. It gives users a clearer view of where and when content is airing, along with tools to manage supporting payment data.

  • Synditrack is built for actors, directors, writers, and other industry professionals who want an easier way to monitor syndicated broadcasts and keep payment-related information organized. It can also be useful for representatives or teams helping manage residual tracking.

  • Most users get the best results by providing details such as air dates, payment statements, check stubs, or other supporting guild reports documentation. The more complete your data, the more useful Synditrack becomes.

  • We recommend that you uninstall the current version completely then download the latest version from your respective app store.

  • Yes, the app is provided to you as part of the white glove fee for one year. After that, the standard monthly fee begins.

  • You can reach out to our support team using support@synditrack.com. Please be as specific as possible when opening a support ticket.

  • The basic app is free. The paid version which allows you to use the entire functionality of our application is $25 per month.